CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 63.64% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Deposit withdrawal fees

These are the costs for withdrawing funds from your trading account.

Payment methodFeesRegion
DepositWithdrawal
GBP Bank accountFreeFreeInternational
EUR Bank accountFreeFreeInternational
USD Bank accountFreeFreeInternational
Bank cardsFree3.5 GBP/EUR/USD
per transaction
International
Skrill3.90%1.00%International
PayU2.60%NoInternational
Sofort2.85%NoAustria, Belgium, France, Germany, Italy, Netherlands, Slovakia, Spain, UK
Bancontact0.00%NoBelgium
Giropay2.20%NoGermany
MyBank2.15%NoItaly
Ideal0.00%NoNetherlands
PRZELEWY243.05%NoPoland
Euteller3.00%NoFinland
Multibanco2.63%NoPortugal
Webmoney3.05%2.80%CIS Countries, Latvia, Lithuania, Russia
Bayad Center2.25%NoPhilippines
Bank Central Asia, Bank Lain, Mandiri, Negara Indonesia, CIMB, Danamon, Maybank2.25%NoIndonesia
Maybank, AmBank, Bank Muamalat, Bank Rakyat, BSN, Hong Leong, Public Bank, RHB2.25%NoMalaysia

PAYMENT METHOD

Fees

DepositWithdrawal
FreeFree

Region
International

Fees

DepositWithdrawal
FreeFree

Region
International

Fees

DepositWithdrawal
FreeFree

Region
International

Fees

DepositWithdrawal
Free3.5 GBP/EUR/USD per transaction

Region
International

Fees

DepositWithdrawal
3.90%1.00%

Region
International

Fees

DepositWithdrawal
2.60%No

Region
International

Fees

DepositWithdrawal
2.85%No

Region
Austria, Belgium, France, Germany, Italy, Netherlands, Slovakia, Spain, UK

Fees

DepositWithdrawal
0.00%No

Region
Belgium

Fees

DepositWithdrawal
2.20%No

Region
Germany

Fees

DepositWithdrawal
2.15%No

Region
Italy

Fees

DepositWithdrawal
0.00%No

Region
Netherlands

Fees

DepositWithdrawal
3.05%No

Region
Poland

Fees

DepositWithdrawal
3.00%No

Region
Finland

Fees

DepositWithdrawal
2.63%No

Region
Portugal

Fees

DepositWithdrawal
3.05%2.80%

Region
CIS Countries, Latvia, Lithuania, Russia

Fees

DepositWithdrawal
2.25%2.80%

Region
Philippines

KYC Policy

Thank you for choosing Zenfinex as your broker. In line with regulatory requirements to complete the account application process, we would require you to send in the following documents.  

  • A copy of a valid photographic ID displaying Your full name, date of birth, signature, issue and expiry dates: 
  • Passport; 
  • ID card or equivalent document in your jurisdiction; 
  • Driving licence.  
  • A proof of address document within the last 3 months of the issue date displaying Your full name, current address and issue date: 
  • A bank account statement (any sensitive information can be blanked); 
  • Credit card statement (card number is to be blanked out for security reasons); 
  • A utility bill (including: gas, water, electricity, telephone landline, oil, cable/ TV licence); 
  • Council tax bill or registration certificate within 3 months of the issue date. 
  • Depending on your jurisdiction we might ask you for two or more of the documents listed above in order to comply with AML regulations. 

Please note that any copies must be of good quality and clear to read and display all the information required. Kindly note that online statements/bills and mobile phone bills are NOT acceptable. 

Deposit & Withdrawal Policy

The customer can deposit using any available method accepted by Zenfinex. We only accept deposits from an account in the same name as the customer and never from third parties.  

The customer can withdraw the available funds from his trading account or close the account anytime, provided that the beneficiary of the withdrawal must be the customer himself. Withdrawal from a third party is not accepted to ensure the safety of clients’ funds.