FAQ
Knowledgebase
Answers to common questions
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 66.67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Answers to common questions
Account Clarification
Pending or Entry orders are orders to execute a trade at a price that’s different than the current market price. When the price of a currency reaches the specified Price, the pending order is activated and executed.
There are four type of Entry Orders:
Buy Limit – It is an order to buy at a price (“limit price”) that’s lower or better than the current market price. The Buy Limit order is executed if the Ask Price (which represents the price that liquidity providers are willing to buy – “Demand”) on the platform drops to a level that’s equal to or lower than the specified buy limit price.
Sell Limit – It is an order to sell at a price (“limit price”) that’s higher or better than the current market price. The Sell Limit order is executed if the Bid Price (which represents the price that liquidity providers are willing to sell – “supply”) on the platform rises to a level that’s equal to or higher than the specified sell limit price.
Buy Stop – It is an order to buy a currency at a price (“stop price”) that’s higher than the current market price. The Buy Stop order is executed once the Ask price is equal to or greater than the specified “Stop” price.
Sell Stop – It is an order to sell a currency at a price (“stop price”) that’s lower than the current market price. The Sell Stop order is executed once the Bid price is equal to or lower than the specified “Stop” price.
Maximum deviation means that you determine a range of prices, in pips, where your order can be filled. Note: MT4 executes ALL orders as FILL or KILL. Meaning, the entire order will have to be filled at the same price (or within the range of prices if you are using Maximum Deviation) or the order will not be filled.
Instant Execution means that trades are executed as market orders. These orders are filled at the best available price.
Trailing Stops on MT4 trail your stop by a fixed amount of points (0.1 pip). In addition, the trailing stop will only activate after it has moved in your favour by the number of points set for the trailing stop. Basically once the trailing stop is activated it will automatically move your Stop to breakeven.
For example, setting a trailing stop for 250 points (25 pips) would mean that the trade would need to move 25 pips in your favor before the trailing stop is activated. Then, after the trailing stop is activated, the stop will move 25 pips for every 25 pips the trade moves in your favour.
Finally, it is important to note that the platform must remain on at all times in order for the trailing stop function to work on the MT4 platform.
In order to enter a Stop Loss or Take Profit (Limit) after your trade has executed, follow these steps:
1) From within the Terminal Window, find the trade you want to add a Stop Loss or Limit (Take Profit) to
2) Right click on the trade
3) Choose “Modify or Delete Order”
4) In the Order window, confirm the order number listed in the top left hand corner is the same as the order number in the terminal window for the trade you want to modify
5) You may can manually add a Stop Loss Rate in the window titled Stop Loss and the same for the Take Profit (Limit )
6) When you feel you have correctly modified the Stop Loss or Take Profit (Limit), and the button for Modify is highlighted, you may submit the order modification.
*Please note that if you use select “points” that 1 point = 1/10th of a pip.
Zenfinex Limited is a company registered in England and Wales under registered number: 11077380 authorised and regulated by the Financial Conduct Authority under firm reference number 816055. Its registered office is 4th Floor, 4 Eastcheap, EC3M-1AE, London, United Kingdom. The website dedicated to UK clients under FCA regulation is www.zenfinex.co.uk.
Clients must be at least 18 years old to use the services of Zenfinex.
Risk Warning: Contracts for Difference (CFDs) are highly speculative and may not be suitable for all investors. The company offers trading on margin. The leverage created by trading on margin can work against you as well as for you, and losses can exceed your entire investment. Only invest with money you can afford to lose and ensure that you fully understand the risks involved. Seek independent advice if necessary and review our Risk Disclosure and Privacy Disclosure before opening an account. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 66.67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of Zenfinex or any of its affiliates, directors, officers or employees.
Residence: The information on this site is not directed at residents of the United States, Canada, North Korea, Iran, Belgium, Japan or any particular country and is not intended for distribution to, or use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Further information on the FSCS can be obtained from the FSCS website, https://www.fscs.org.uk*
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