FAQ
Knowledgebase
Answers to common questions
Account Status
It’s best to check your email for your specific account number in regards to your new application. If you can not find the email, please send us an email to [email protected].
You can start the application by clicking open an account.
It takes 1-2 business days to process a new application. It’s best to check your email for specific updates in regards to your new application.
It takes 1-2 business days to process a new application.
Yes, you can make a deposit in the regular manner.
You should be contacted within 1 – 2 business days indicating the status of your application. You can contact our customer support service at any moment requesting information regarding the status of your application.
- Top Frequently Asked Questions
- General FAQs
- New to Forex
- Basic Document Questions
- Account Clarification
- Forex & CFD Pricing
- Deposit Information
- Withdrawal Information
- Deposit Status
- How to Deposit
- Withdrawal Status
- Account Status
- ID & Proof of Residence
- Corporate Account Information
- Rollover Information
