CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 63.64% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

FAQ

Knowledgebase

Answers to common questions

Basic Document Questions

Zenfinex has a team available to translate documents in many languages. In few cases that an in-house translator is not available, you may be asked to provide a certified English translation of submitted documentation.

Yes, you may send a digital version of your documents via email to [email protected]. We also accept clear pictures sent via email through a mobile phone.

As a regulated firm we need to take steps to ensure the validity of the information on the application and to protect customers from potential fraud. Zenfinex utilises various identification and efficient verification systems to confirm the identities of our clients. Sometimes, if an identity cannot be confirmed, we ask for additional information to help us do so.

You may send a digital copy of the documents via email to [email protected]